Refund & Cancellation Policy

1. Subscription model

Foliocraft is sold as a subscription in USD, billed monthly or yearly in advance. Plans renew automatically until you cancel. There are no credit packs or stored balances; each plan includes a monthly allowance that does not roll over.

2. Cancelling

You can cancel at any time from the billing portal or by emailing support@adilacoonsult.shop. Cancellation stops the next renewal. You keep access to your plan until the end of the period you have already paid for. Unused monthly allowance is not refunded on cancellation.

3. Refunds

• 14-day consideration: if you subscribe to a paid plan and are not satisfied, contact us within 14 days of the first payment and we will refund that payment, provided the account has not made substantial use of paid features.
• Renewals: renewal payments are generally non-refundable, but if you were charged for a renewal you did not intend and had not used, contact us within 7 days and we will review it in good faith.
• Billing errors: duplicate charges or charges caused by a technical fault are refunded in full.

4. How refunds are issued

Approved refunds are returned to your original payment method through Stripe. Processing times depend on your bank, typically 5–10 business days. Refund and dispute handling follows Stripe's standard refunds and disputes processes.

5. Prefer a re-generation first

If a draft is not useful, we would rather fix it than lose you. Adjust the tone or input and generate again, or contact support and we will help you get a better result before considering a refund.

6. Statutory rights

Nothing in this policy affects any non-waivable statutory rights you may have under applicable consumer law. Governing law: England and Wales.